Coronavirus (COVID-19) update: Restricted hospice visiting

In line with healthcare providers, we have had to significantly restrict all hospice visits.

This has been a very difficult decision; however, it is essential as a precautionary measure to protect our vulnerable patients against the risk of Coronavirus (COVID-19).

We are following guidance from the government and Public Health England and regret that the current pandemic has required us to take this action.

Thank you for your understanding and co-operation.


If you need to talk to us, please call us on 01295 811866, or email us at [email protected]

If you'd like to email us about the care of a patient, please contact us at [email protected]

If you'd like to speak to the Fundraising and Lottery Office, please call 01295 816484 or email [email protected]

Alternatively, please complete the form at the bottom of the page and we'll get back to you as soon as we can.

Comments, Compliments and Complaints

We aim to provide the highest standard of care to patients, families and carers. We hope you will be pleased with all aspects of our care and services, and would appreciate knowing if there is any more we can do. If you would like to leave feedback in the form of a comment, compliment or complaint, please click here.

You can read our full complaints policy here.

Information for the media

Our Communications Office can help media professionals with all enquiries and interview requests. We can provide information about the services we offer, the challenges facing people living with a life-limiting illness, as well as information and resources about Katharine House campaigns and events.

For information, please contact our Marketing and Communications Office or telephone 01295 816 483.

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