Welcome to our video consultations portal

With the support of the NHS we are now offering video consultations to patients by appointment only. This forms part of our response to the COVID-19 (Coronavirus). The decision to offer this type of appointment will be made by a clinical professional depending on your individual care needs.

Video calling is as convenient as a phone call, easy to use and has the added value of face to face communication.

How does it work?

NHS Attend Anywhere is a secure web-based platform for patients with pre-arranged video consultation appointment times only.

The video call is free (except your internet usage charge) and data is not used while you are in the waiting room.

If you are due to have a video consultation, we will schedule your appointment and send you the details of the appointment date and time.

You can use the platform on any PC, Mac or iOS/Android device. Please ensure that you have the latest version of Google Chrome, Edge or Safari web browser.

Please remember to test your equipment before your appointment.

On the day of your video consultation

  1. Five minutes before your appointment time, go to the waiting room by clicking on the red button below.
  2. You will be taken through a series of steps to ensure your equipment is set up correctly.
  3. Once the steps have been completed, you will be prompted to enter your name and date of birth and accept the terms and conditions. This information is not stored beyond the length of the video call.
  4. You will see yourself on the video. The waiting room is private and you will not see other patients.
  5. When the consultation is ready to begin, your image will shrink and move to the corner of the screen and you will see your clinician.

Waiting Areas

Enter the Community Waiting Room >

Enter the Lymphoedema Waiting Room >

Enter the Living Well Waiting Room >

Enter the Medical and IPU Waiting Room >

Enter the Bereavement Counselling Waiting Room >

Further reading